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Configuration Articles

December 11, 2024

How Does the Draft Order and Opportunity Functionality Work for SDO?

This guide explains the Draft Order & Opportunity functionality, demonstrating how enabling the Opportunity toggle for Draft Orders in Shopify leads to the creation of both Draft Orders and Opportunities in Sync Made Easy app. Draft Order & Opportunity for SDO functionality is when we enable Opportunity Toggle button of Draft Order in Object set […]

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December 6, 2024

How Does the Automated Email Alert Feature Work?

This guide explains the Automated Email Alert feature, where notifications related to the app are sent to designated email IDs configured in the Shopify Credential settings. Step 1 – Open Shopify Credential Step of SME Settings app. Step 2 – Scroll down the Shopify Credential page, where you can add up to three email IDs for any […]

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December 5, 2024

How to Sync Collections in Real-Time Between Shopify and Salesforce?

This guide walks you through the process of creating both Manual and Smart Collections in Shopify, syncing them with Salesforce, and managing related products and collections to ensure seamless integration between the two platforms. There are two types of Collection created in Shopify and it will be created in salesforce as Smart Collection and Manual […]

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December 4, 2024

How to Sync Draft Orders in Real-Time Between Shopify and Salesforce in Sync Made Easy?

This guide provides detailed steps to create draft orders in Shopify, retrieve their Shopify IDs, and synchronize them with Salesforce, ensuring accurate draft order and opportunity tracking. Step 1 – Open your Shopify store. Step 2 – Go to Orders and click New to create a new draft order. Step 3 – Select products by clicking the Browse […]

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December 3, 2024

How to Sync Location and Inventory in Real-Time Between Shopify and Salesforce in Sync Made Easy?

This guide walks you through the process of creating and managing locations, inventory, and inventory levels in Shopify and synchronizing them seamlessly with Salesforce for accurate tracking and management.  Step 1 – Open your Shopify Store. Step 2 – Click on Settings. Step 3 – Click on Locations. Step 4 – Click on Add Location. Step […]

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December 2, 2024

How to Configure and Use Multi-Currency in Sync Made Easy?

This guide provides step-by-step instructions on setting up and using the multi-currency feature in Sync Made Easy, enabling seamless order management and synchronization with Salesforce for businesses operating in multiple currencies. Step 1 – Navigate to the Shopify Credential section and select a currency from the available currency field. Step 2 – If multiple currencies are […]

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October 21, 2024

Saving a Salesforce License by Initiating Shopify Sync with an Integration User

Step 1 – Log in to Salesforce org using your username and password. Step 2 – After logging in, find the ‘Users’ option in the quick find box and click on it. Step 3 – Click on ‘New User’ to create a new user. Step 4 – Choose the license type as “Salesforce Integration” and […]

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Setting Up API User Access for Sync Made Easy Pro in Salesforce

Step 1 – Log in to your Salesforce account by entering your username and password. Note: Before proceeding with the SME Pro API integration, please ensure that the SME main app is installed and granted the necessary permissions. For more details, click here Step 2 – After logging in, locate the ‘Users’ option in the […]

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July 24, 2024

How to Assign the Package to a New User

Following is a list of key steps you must look into to assign the Sync Made Easy Pro package to a new user after purchasing the new license. Step 1 – Log in to your Salesforce account and click on Setup to open it Step 2 – In the Quick Find box, search for “Installed […]

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July 22, 2024

How to Add Tax Shipping and Refund Lists to your Salesforce Order & opportunity

This functionality only works on “Order” and “Opportunity” Therefore, we need to add these Related lists to utilize the Shipping, Tax and Refund Functionality. Step 1 – Open your Salesforce Org Step 2 – Click on the gear icon to open the setup Step 3 – Click on Object Manager and search for “Order” in […]

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April 5, 2024

How to Update API Versions of Your Sync Made Easy App

Shopify’s API versions offer developers a dependable and consistent framework for creating and managing their applications. Each stable iteration remains supported for at least 12 months, with a 9-month overlap period between consecutive versions. This extended timeframe facilitates thorough testing and seamless migration processes. Every quarter, Shopify releases a new API version to continuously improve […]

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August 1, 2023

How Do You Turn Off Or Pause The Sync Between Salesforce And Shopify

If you wish to pause or turn off the Shopify Salesforce sync, You can delete the connected app from Shopify that you created during configuration time. Here are the steps to delete the connected app. 1. From your Shopify admin, Click Settings 2. Go to Apps and sales channels. 3. Select the app you wish […]

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May 9, 2023

How to Fix Reduction Order Error in Salesforce

If you are facing the Reduction Order error while creating a new order in Salesforce, it means you have enabled Reduction Order in your org. You can not directly create an order from the New Order button in Order Tab after enabling Reduction Order in your org. It’s a Salesforce standard feature. You need to […]

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August 12, 2022

How to connect Shopify with Salesforce for inventory management?

We know that having a Shopify store can be a hefty task, but you can easily manage your inventory, orders, draft orders, variants, and much more by using a connector. Our Shopify-Salesforce connector Sync Made Easy does the job. It is specifically designed while keeping the needs of Shopify store owners in mind. This Shopify […]

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August 11, 2022

How to Retrieve the Shopify Access Token?

After logging into your Shopify store, you should be on the homepage. From there, go to Settings. See Figure 1 for reference. Figure – 1 On settings Scroll down and click on “ Apps and sales channels”. Check Figure 2 for reference. Figure – 2  Click on “Develop Apps” as shown in figure 3 Figure […]

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August 9, 2022

How to create and activate a site in Salesforce.org?

To start with Shopify and Salesforce sync settings process, the very first step is to create a site and then to activate it. Here is a rundown on how to create a new site in your Salesforce.org. After logging into Salesforce.org, search for HIC_Sync Made Easy. From hereon, go to Shopify Salesforce settings to find […]

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August 8, 2022

How to uninstall Sync Made Easy?

Here is a walkthrough to uninstall the Sync Made Easy connector app. Step 1: First, you have to change the status of order from Activated to Draft. Figure- 1 Step 2: Delete all Draft orders and Orders created by this app As you are looking to uninstall the app, first you will need to delete […]

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