What Happens When an Order Is Created Without a Customer in Shopify?

This guide describes how orders created without customers in Shopify are handled in the Sync Made Easy app, where they are associated with a “Business Missing Account” or “Person Missing Account” based on the configured customer mapping.

Order Without Customer functionality is when we create an order in Shopify without any customer, then in Salesforce that order is created under an REQ account which has Shopify ID as Business Missing Account or Person Missing Account.

Step 1: Create an order in Shopify without a customer. Select the product and click on the “Mark as Paid” option.

Step 2: Click on Create Order.

Step 3: Once the order is created in Shopify without a customer, copy the Shopify Order ID.

Step 4: Search for the Shopify Order ID in Salesforce. You will notice that both the Order and Opportunity are created under the REQ Account.

Step 5: Open the REQ Account, navigate to the Details page, and find the Shopify ID field. This field will display Business Missing Account.

Note: The Shopify ID of the account depends on the customer mapping in the object setup. If Account & Contact is selected for the customer and an order is created without a customer, the Shopify ID will be populated as “Business Missing Account“. Similarly, if Person Account is selected for the customer and an order is created without a customer, the Shopify ID will be populated as “Person Missing Account“.
   
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