How to Refund a Shopify Order from Salesforce.

Step 1 - Log in to your Salesforce account

Step 2 - From the App launcher, search “HIC Sync Made Easy” and click on it.

 Step 3 - Click on “SME Pro Features”.

Step 4 -  Enable the “Salesforce Refund sync” feature by clicking on the toggle button.

Step 5 - Now, from your Shopify store, click on “Create order”.

Step 6 - Create an order and click “mark it as paid”. 

Step 7 - Click on “Create order”.

Step 8 - Copy the “Shopify id” from the above URL and search it in Salesforce.

Step 9 - Click on the order.

Step 10 - Click on the “Initiate Refund” button.

Step 11 - Select the “Refund Quantity” and “Refund Reason” and then click on “Initiate Refund”.

Step 12 -  After clicking on the “Initiate Refund” button, go back to Shopify and check that the order is refunded.

Thank you !!