Support FAQs

What is the pricing of Sync Made Easy Support?

We are facing issues in syncing data from Shopify to the Salesforce org. The syncing process is taking too long. What can be done?

Currently the app gathers all data from Shopify and stores it in Salesforce. Is there a way to filter what data is sent based on the date?

How do I sync the meta fields “birthday” (date) and “birth month” (integer) from the customer table into Salesforce via Sync Made Easy? Custom fields for Contacts are already created.

Is your app compatible with Causeview?

I cannot install the Sync Made Easy app as it is throwing an error “Missing Organization Feature: Orders Null”

We want to sync Customers and Orders from Shopify to their Salesforce org and to match existing and every new Customer to a Person Account using the Email field. Is your product capable of configuring this?

What does the error message “Foreign key external” mean?

Does the “Support Package” also retrieve meta fields from orders, or is it limited to standard fields only?

If we create a new managed app for API integration while there’s already an existing app in the store, will it affect the functionality of the existing app?