Support FAQs

Where can I find the tax percentage-wise?

Are there any limits in terms of real-time sync?

Can Guest orders be associated with the Person Account?

Are there any limits on using this app in terms of transactions?

For Order Field Mapping, can we set mapping to “Contact” as “AccountId” if we create a lookup field?

How do we prevent the error, ‘Your webhook is failing’?

I got an error file that says, “Cannot specify any additional fields when marrying or separating a Person-Account.”

Does the Sync Made Easy integration function via REST API? Is it capable of transferring the PCI-compliant security standards Shopify has outgoing at REST?

What is the pricing of Sync Made Easy Support?

We are facing issues in syncing data from Shopify to the Salesforce org. The syncing process is taking too long. What can be done?