Sync Made Easy — Complete Feature Overview

Explore the complete feature set available in Sync Made Easy Basic and Sync Made Easy Pro. Compare synchronization capabilities and discover how Sync Made Easy connects Shopify and Salesforce.


01  ·  Core Synchronization
Multiple Store Integration with Salesforce
BasicPro
Connect and synchronize multiple Shopify stores with a single Salesforce org.
Real-Time Data Sync with Salesforce
Basic · LimitedPro · Unlimited
Automatically keep Shopify and Salesforce records updated in real time as changes occur.
Salesforce → Shopify Data Sync
Basic — Not availablePro
Synchronize data from Salesforce to Shopify based on your configured field and object mappings.
Selective Date-Duration Data Sync
Basic — Not availablePro
Sync Shopify's historical data for a specified date range.
Data Migration Using Bulk API
Basic — Not availablePro
Migrate data significantly faster using the Bulk API compared to Salesforce's standard migration methods. A one-time charge applies based on data volume and migration requirements.
02  ·  Customer & Account Management
Account Duplicate Prevention
Basic — Not availablePro
Based on the Shopify Customer Company Name, updates existing Salesforce Accounts instead of creating new ones.
Contact Duplicate Prevention
Basic — Not availablePro
Based on the customer's email address, updates existing Salesforce Contact records instead of creating new ones.
Non-Purchasing Customer's Lead Creation
Basic — Not availablePro
Creates Salesforce Leads for Shopify customers who haven't purchased yet, to help track potential customers.
Lead Conversion on Customer's First Purchase
Basic — Not availablePro
Converts the corresponding Salesforce Lead into an Account and Contact (or Person Account) when a Shopify customer places their first order.
Customer Email Domain Sync
Basic — Not availablePro
Uses the customer's email domain to sync the Company as a Salesforce Account and the Customer as a Contact, with orders linked to both.
03  ·  Orders & Financial Sync
Comprehensive Financial Sync for Shopify Orders
Basic — Not availablePro
Keeps Shopify order totals, taxes, shipping, and other charges accurate in Salesforce for reliable financial tracking.
Order Fulfillment Sync (Salesforce → Shopify)
Basic — Not availablePro
Fulfill paid orders directly from Salesforce, with fulfillment details synced back to Shopify automatically.
Shipping Sync (Shopify → Salesforce)
Basic — Not availablePro
Reflects Shopify shipping details on the corresponding Salesforce order records.
Tax Sync (Shopify → Salesforce)
Basic — Not availablePro
Updates Salesforce orders with tax details from Shopify to keep order records accurate.
Refund Sync (Shopify → Salesforce)
Basic — Not availablePro
Automatically syncs Shopify order refunds to Salesforce to maintain accurate order history, refund details, and transaction records.
Order Refund Sync (Salesforce → Shopify)
Basic — Not availablePro
Automatically syncs refund information from Salesforce orders to the corresponding Shopify orders.
Order Cancel Sync (Salesforce → Shopify)
Basic — Not availablePro
Automatically cancels the corresponding Shopify order when a paid order is canceled in Salesforce.
Customer Transaction Details
Basic — Not availablePro
Syncs detailed Shopify transaction data — payment amount, method, status, ID, and date — into Salesforce for centralized payment tracking and reporting.
Return Order Sync (Shopify → Salesforce)
Basic — Not availablePro
Syncs Shopify return order details — returned items, return status, and refund information — into Salesforce for centralized return tracking.
Order Sync — Based on Order Category
Basic — Not availablePro
Syncs Salesforce orders to Shopify according to their status category.
Preserve Shopify Orders as Drafts in Salesforce
Basic — Not availablePro
Ensures Shopify orders are imported into Salesforce in Draft status.
Auto Close Opportunity on Shopify Draft Order Payment
Basic — Not availablePro
Automatically updates the Salesforce Opportunity stage to Closed Won when the corresponding Shopify draft order is marked Paid.
Prevent Opportunity Stage Override from Shopify
Basic — Not availablePro
Locks Salesforce Opportunity stages from being overridden by Shopify updates.
04  ·  Products, Inventory & Checkout
Product Inventory Sync (Salesforce → Shopify)
Basic — Not availablePro
Keeps stock quantities accurate across Salesforce and Shopify by syncing inventory levels.
Product Images Sync (Shopify → Salesforce)
Basic — Not availablePro
Syncs product images from Shopify to Salesforce to keep product listings clear and attractive.
Product Images Sync (Salesforce → Shopify)
Basic — Not availablePro
Ensures Salesforce and Shopify display the same product images.
Checkout Synchronization (Shopify → Salesforce)
Basic — Not availablePro
Automatically syncs Shopify checkouts to Salesforce checkouts or opportunities.
05  ·  Advanced Data & Customization
Unlimited Salesforce Custom Field Mapping for Each Object
BasicPro
Map an unlimited number of custom fields between Shopify and Salesforce objects.
Metafield Mapping & Sync
Basic — Not availablePro
Sync any metafield value by mapping it to the correct object and data type. Available with a one-time implementation charge.
UTM Parameter Sync
Basic — Not availablePro
Reflects UTM parameters from Shopify on the corresponding Salesforce Orders and Opportunities.
Daily Email Notifications for Sync Errors
BasicPro
Receive a daily email summary of any records that failed to sync, so issues can be resolved quickly.
06  ·  B2B & Wholesale
Wholesale Business Storefront (B2B Shopify)
Basic — Not availablePro
Syncs Shopify wholesale storefront details — Company, Customer, Location, location catalog, and more — with customization support.
Built to keep Shopify and Salesforce in sync — accurately, and without manual work.

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